Sales
Telecaller / Lead Follow-up Executive
- Department
- Sales Support & Lead Management
- Location
- India
- Employment
- Full-time
- Experience
- Freshers may apply
- Opening
- 1
Job description
We are looking for a confident Telecaller to handle enquiries and follow up with leads generated through our advertising campaigns.
Key responsibilities
- Call incoming enquiries and campaign-generated leads.
- Understand the prospect's business requirements and level of interest.
- Explain Mantra Ads' services at a basic level.
- Qualify leads based on requirements, budget, and readiness.
- Schedule appointments or sales calls for Sales Executives.
- Maintain call notes, follow-up dates, and lead statuses in the CRM.
- Follow approved calling scripts and professional communication standards.
Required skills
- Clear Malayalam and English communication.
- Good telephone etiquette and listening skills.
- Confidence in speaking to business owners.
- Basic computer knowledge and willingness to learn CRM tools.
- Organised follow-up and record-keeping habits.
Preferred
Telecalling, customer support, appointment setting, or lead qualification experience.
Performance measurement
Successful contacts, qualified leads, appointments booked, and follow-up completion.